![]() Source: Razer (Image credit: Source: Razer) Give them a call or send in a support ticket to get going on figuring it out. You'll likely need to be under warranty for the manufacturer to be able to help you in any capacity, but there's a chance they'll help you out even if you aren't. In those cases, you'll want to contact your manufacturer to go over your options for repairs or replacements. Sometimes, the problem just can't be fixed by your own hands. If you don't have one of your own, see if you can use a friend's. Most headset updates require the use of a USB cable connected to a Windows PC. You'll want to make sure you're on the latest version for either of those things.įor updating your headset, refer to the support documents at your manufacturer's website. Issues with wireless connectivity can potentially be fixed with updates to either the headset or the PlayStation 4. Go through the pairing process to resync the headset with your PlayStation 4 before you go any further. In these cases, a simple resync can solve your issues. That's just what wireless electronics do, and it's annoying. Have you ever been connected to Wi-Fi or had a Bluetooth headset connected to your phone, and everything works perfectly until one day it suddenly doesn't? You didn't change anything - it just stopped working. Make sure the battery is still functional Try these tips if yours isn't working right. While wireless headsets are less likely to have mechanical issues, there's still an entirely different set of problems they can have. ![]() Try not to wrap the wires tightly around anything or bunch them up in any other way, as this is an easy way for the wires inside the cable to break. If you're able to get a new cable, microphone, or even headset, it's important to remember to keep the wires safe. This is also the preferred route if you need the headset fixed fast because the warranty process can be a bit lengthy depending on the manufacturer Popular headsets like the Astro A40 have cables readily available, and you can even get third-party alternatives if you find the official replacements to be a bit too expensive for your budget. You may request a replacement from your manufacturer (if it's still under warranty) or buy one from websites like Amazon. Most headset issues arise due to electric shorts in the cables, so there's a high chance this will solve your issue. ![]() If you have a modular headset that lets you disconnect the cable or microphone, check to see if you can get those two components replaced instead of having to get an entirely new headset. Even some wired headsets can receive permanent software updates, so head to the manufacturer's website to see if yours is in that crowd.
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